In additional to my teaching, I also conduct customised executive education programmes and short courses for international participants, on topics such as logistics solutions design, reverse logistics, cargo revenue management, S&OP and supply chain strategies.
Below are examples of past seminars and workshops that I have conducted.
For enquiries on courses, please email contact(at)shgoh(dot)com.
In an increasingly VUCA environment, supply chain disruptions are an unavoidable challenge for organisations. This course addresses these critical issues by offering practical strategies to bolster resilience in global freight logistics. Participants will engage with risk management frameworks, innovative technologies, and best practices for crisis optimisation. Through interactive discussions and real-world case studies, attendees will acquire essential tools to manage disruptions and proactively enhance supply chain sustainability and efficiency. This course, designed for senior officers from a public sector organisation, provides the insights necessary to adeptly navigate the complexities of global freight logistics, positioning them for success in a dynamic landscape. The course aims to provide a framework for participants to create supply chain resilience and ensure their organisations’ operations can thrive amidst uncertainty.
This three-day workshop, customised for delegates from a major Japanese conglomerate, provides professionals with vital skills in logistics management, with an emphasis on logistics performance metrics, inventory management, warehouse management and freight distribution management. Objectives include the understanding of the principles in managing logistics from the various perspectives of performance, such as responsiveness and cost; improving current logistics strategies to streamline processes, increase efficiency and adapt to rapidly changing landscape; and developing strategies to enhance logistics resilience and meet requirements on logistics sustainability.
This seminar examines the design and management of supply chains in the context of Singapore and Southeast Asia, a region characterised by diverse markets, rapid economic growth, and complex cross-border flows. Students will analyse how firms manage sourcing, production, transportation, and distribution across ASEAN, with particular attention to regional trade agreements, infrastructure, regulatory environments, and risk. Delivered to graduate students from Hong Kong, the course highlights how companies leverage Singapore’s role as a logistics and business hub to build resilient, efficient, and sustainable supply chains in Southeast Asia.
This webinar (conducted for industry clients of a major information services consulting company) introduces the application of artificial intelligence in logistics and supply chain management. It focuses on how AI-driven analytics are transforming planning, operations, and decision-making. Participants will examine why AI has become critical in modern supply chains, explore the range of analytical and AI techniques used in logistics, and study key application areas where AI is driving operational innovation. Through focused deep dives into selected AI use cases from Southeast Asia, the course highlights practical impacts, emerging opportunities, and strategic implications, concluding with key takeaways for leveraging AI effectively in logistics and supply chain contexts.
This webinar introduced several applications of analytical techniques to improve profitability or productivity in the logistics/transportation industry, for an audience based in India. Air and ocean carriers have high-fixed costs and perishable capacity. While airlines have well-developed revenue management (RM) or yield management (YM) techniques, this is less so for cargo carriers. The challenges of RM/YM for cargo include the uncertainty of volume and volatility of freight rates. RM/YM for cargo carriers are also complicated by the need to reposition vessels, vehicles and containers. In my talk, I discussed several RM/YM approaches in cargo, namely: 1) Differential pricing (charging based on shippers’ ability to pay); 2) Network optimization (deploying fleet based on demand/price forecast); 3) Cargo selection (dynamically choosing to accept or reject cargo at given price); 4) Capacity allocation (allocating capacity between contract and spot markets). An application of operations research in quay crane productivity in container terminals, particularly in the use of dual-cycling, was also introduced in the second part of the webinar.
This facilitated workshop in Tokyo was designed for the senior management team of a logistics organisation in Japan to develop its mid-term business plan. The one-day workshop consisted of three main phases, namely the fundamentals of business planning, a current view of the industry landscape and a projection of the industry in 3-5 years time. The session was based on the Business Canvas Model, in which workshop participants were challenged to think about how the Japanese logistics industry would change and how the organisation can double its revenue in the next 3 years.
International trade is an essential economic activity that is facilitated by global logistics. Indeed. the demand for logistics and transportation services is a derived demand from trade. This two-day seminar explained the close links between international economics, supply chain management, commercial policy and industrial policy, using examples from countries in the Asia Pacific region, such as Indonesia, China and Singapore. The gains from trade under the theory of comparative advantage are significant. However, the rationale for trade has come under question in recent years and hence the effects of the resultant trade wars were analysed in this seminar for participants based in Indonesia. The effects of trade on balance of payments and exchange rates were also discussed.
The supply chain is characterised by not just the traditional forward flow of goods from manufacturers to consumers, but also flows in the reverse direction. This one-day Continuing Education and Training (CET) for personnel from the Singapore public sector covered distribution and collaborative replenishment strategies, by answering question such as: What are ways to distribute products? Why should supply chain parties collaborate? What are some of the pitfalls? The concepts in service and reverse logistics were then discussed, as were the differences between forward versus reverse logistics. Case studies from the aviation, electronics manufacturing and public sectors were used to illustrate ways to reduce complexities and address challenges in in spare parts (or MRO parts) management.
The modern supply chain is information and innovation-driven, and makes greater demands on service providers. Hence, the scope of services provided by logistics services providers have evolved from merely providing basic customs brokerage, transport or freight services to providing extensive value-added solutions while being “chaos tolerant” and socially responsible. Value-added services (VAS) are an increasingly important part of the value-proposition for logistics services providers. Postponement and flexibility (rather than just cost) are often the drivers. Delivered to delegates from South Africa's International Leadership Development Programme (ILDP), this half-day seminar discussed examples of such VAS, including in the areas of Secondary Consumer Packaging, Integrated Reverse Logistics, Hospital Logistics, Automotive Pre-Delivery Inspection, Pharmaceutical Serialisation and Product Stewardship.
This course, intended to upskill and reskill maritime professionals such as seafarers, provides a comprehensive introduction to maritime logistics, focusing on the movement of goods through global sea transport networks and their integration with ports, hinterland distribution, and supply chain operations. Learners explore key concepts such as shipping markets, vessel types, containerisation, port operations, freight documentation, regulatory frameworks, and sustainability challenges, while applying analytical and data-driven approaches to real-world logistics decisions. Through case studies and practical exercises, the course develops an understanding of how maritime transport supports international trade, enhances supply chain efficiency, and responds to evolving economic, technological, and environmental demands.